Privacy policy.

Effective Date: 8 August 2025

Loff ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Loff mobile application and services (the "Service").

1. What We Collect

a. Information You Provide

  • Phone Number – Used to create your account and verify your identity.

  • Media (Photos & Videos) – Content you capture or upload during events.

b. Automatically Collected

  • Device & Usage Data – We collect device type, OS version, and app usage data to improve performance and fix bugs.

2. How We Use Your Data

We use your information to:

  • Create and manage your account.

  • Allow you to join, create, or participate in events.

  • Organize and share media with event participants.

  • Generate recaps and display your Memories.

  • Maintain the safety and performance of our app.

We do not sell your data, show third-party ads, or track you across other apps or websites.

3. Media Privacy

  • All photos and videos are only visible to participants of the event in which they were captured.

  • Media is stored securely and encrypted on our servers.

  • You can delete any photo or video you’ve shared at any time.

4. Sharing & Visibility

  • Your identity is limited to your phone number, which is only visible to your contacts in events you’ve joined.

5. Data Security

We take your privacy seriously. Your data is:

  • Encrypted in transit and at rest.

  • Protected by secure authentication methods.

  • Stored on trusted, global cloud providers with strong privacy controls.

6. Your Rights & Choices

You can:

  • Edit or delete your media at any time.

  • Request deletion of your account and associated data.

  • Control notification settings through your device.

For users in the EU/UK, you have rights under GDPR including access, rectification, and erasure. For California residents, your rights under CCPA are respected as well.

7. Children’s Privacy

Loff is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in law or our services. We'll notify you via the app if significant updates are made.

9. Contact Us

If you have any questions about this policy or your data, contact us at:
contact@loff.app